Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
Birdy GreySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 425 reviews with 5 stars · Clear filters
Very communicative support and received my express shipped item within designated timeframe. Thank you!
By Chloe
Response from Birdy Grey· Oct 22, 2025
You're SO welcome, Chloe! We're so happy we could help. Wishing you all the best!
AMAZING customer service (Jenny for the win!) and it a gorgeous dress. Definitely ran a little bigger than the measurements said, but I'll be the first to admit that I'm no seamstress and body types obviously vary a lot.
By Heidi
Response from Birdy Grey· Oct 22, 2025
Thank you for your review, Heidi! We really appreciate the feedback about your customer service experience. Cheers!
There was an issue with the shipping. As soon as it was brought to attention by Birdy Grey they sent me the order within 1-2 days to make it right. They were very apologetic and helpful to making sure I wasn't stressed about not having the dress in time!
By Bailee
Response from Birdy Grey· Oct 21, 2025
Thanks for taking the time to share your experience with us, Bailee. We're so happy to hear that you received your dress in time! Xx
I had a problem with my initial order (discoloration or stain) and Birdie Gray went above and beyond to make it right. I had asked for ideas on how to try to clean it and instead they sent me a new dress, basically overnighted. Highly recommend.
By Aubrey
Response from Birdy Grey· Oct 15, 2025
Thank you for your review and recommendation, Aubrey! We're so glad we could help. Wishing you all the best!
Prompt delivery, quality product, fits great
By WILLIAM
Response from Birdy Grey· Oct 15, 2025
Thank you for your review, William. Cheers!
I got my dress very quickly! The only feedback is I wish the reviews would show what dress size the person leaving the review purchased because just having their bust size and weight didn’t help if I didn’t have the size dress they purchased. Especially because most people wouldn’t mention it. Other than that, it was fantastic service!
By Cindy
Response from Birdy Grey· Oct 15, 2025
Hi Cindy, thank you for your review and feedback! We'll be sure to pass it along to our team. Xx
Fantastic experience!!! I ordered a dress a week and a half before my mothers wedding last minute and rush ordered shipping. It was here in three days and fits perfectly. I’ve previously purchased a dress from this company for a bridesmaids dress and they fit so good. I’m so glad I took the chance to rush order this dress!!
By Sienna
Response from Birdy Grey· Oct 15, 2025
Thank you for such a lovely review, Sienna! We couldn't be happier to hear that the dress arrived quickly and fit perfectly. Congratulations to you and your family from the Birdy Grey team!
I ordered ties this Monday and was guaranteed they arrive way before the expected date. Cannot express my deep gratitude for making this happen
By Eduardo
Response from Birdy Grey· Oct 9, 2025
Thank you for your review, Eduardo! We're always happy to help. Cheers!
