Piyush was Great and very helpful.
Piyush was Great and very helpful.
By MOHAMED H.
Response from Birdeye· Sep 24, 2024
We're thrilled to hear about your experience with Piyush. Thanks for your kind words, Mohamed!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
634 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Piyush was Great and very helpful.
By MOHAMED H.
Response from Birdeye· Sep 24, 2024
We're thrilled to hear about your experience with Piyush. Thanks for your kind words, Mohamed!
Thanks so much for meeting with me today and showing all the really cool features of the Birds eye program for social media, was really informative and helpful. Thanks so much!
By customer
Response from Birdeye· Sep 24, 2024
Thank you for sharing your positive experience!
Very helpful.
By 000 Plumbing S.
Response from Birdeye· Sep 24, 2024
Thank you for your five-stars review!
Had a great experience on the call today with Ridhima - setting up the program of marketing for the next 2 months - set, and forget. Great help
By Craig P.
Response from Birdeye· Sep 23, 2024
We're thrilled to hear about your experience with Ridhima. Thanks for your kind words, Craig!
Great service, sound advice very helpful
By Mitch
Response from Birdeye· Sep 23, 2024
Thank you for your positive review, Mitch!
Piyush was patient and very informative. I am very grateful for his services in assisting us to the best of his abilities in order for us to efficiently use Birdeye and maximise our goals!!
By Jon
Response from Birdeye· Sep 23, 2024
We're thrilled to hear about your experience with Piyush. Thanks for your kind words, Jon!
Today's meeting with Piyush was extremely informative. Learning a lot more in regards to AI and Social Media Marketing.
By Bonita V.
Response from Birdeye· Sep 23, 2024
Thank you for your positive feedback, Bonita! We're so glad to hear that you had a great experience with Piyush.
Been a great experience with Piyush and the team at Birdeye. The app delivers on its promise and once set up runs as it should in the background without much effort on the part of the business owner. Well done team for great innovation.
By Kaushal
Response from Birdeye· Sep 23, 2024
Thank you so much for your kind words, Kaushal! We're thrilled to hear that you’ve had a great experience with our team and that our app is meeting your needs. Your support means a lot to us.