Should be zero stars
Should be zero stars , charged my account repeatedly 10 times in one day.
By brad B L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Should be zero stars , charged my account repeatedly 10 times in one day.
By brad B L.
Pessimi, prima ti accettano L’ATAC pass (per i quali prendono sovvenzioni dal comune) poi all’improvviso ti dicono che non hai rispettato le loro linee guide (senza specificare cosa) e ti bannano l’account. Sono veramente pessimi, spero che tutti gli utenti trattati allo stesso modo lascino una recensione.
By Felice M.
The scooter never started due to a technical issue. But in was charged all the same. Beware.
By Viv
My bird stopped working in the middle of the road and almost killed me. I had to jump through hoops to get to customer service and I had to charge it onto multiple different accounts to try and get it to work.
By Evelyn M.
Katastrophe! Ich habe mich freudig registriert, 20 Euro geladen, kein Scooter funktioniert, ich konnte keine Fahrt machen. Scam!
By Neven L.
Would leave a one of i could. Twrrible fricking product. Slow af. No motor. Like using a razor scooter with no weight. Tried 4 different ones. Frick these people use kick
By Jessica H.
Son unos estafadores, me han cobrado tres veces por coger un patín que no funciona, les envío un mensaje para pedir la devolución y no contestan. Me cobran 5 euros sin haberlo contratado.
By Florentino G.
The worst experience. Riders stop working randomly and you cannot park even when you are in the parking zone. Then you get this explanation of "yeah it's your GPS or data" but dude no, not that. Then they "refund" but just put back an amount on your balance THAT YOU CANNOT USE FOR FUTURE PASSES, only rides.. Which of course they don't tell you. Don't do it. It seems an interesting thing but no. Also the customer service seems nice first but then just hides behind stupid general conditions. Never again. Oh and I will take your scooters down, watch me.
By DAVID