Still waiting for my test results and a…
Still waiting for my test results and a consultation after 2 months
By Joyce A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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355 reviews
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BIOHM is the next generation of probiotics that balances the total microbiome of bacteria and fungi in your gut. Think of BIOHM as Probiotics 2.0.
BIOHM Health (biohmhealth.com) has 355 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 25 reviews with 2 stars · Clear filters
Still waiting for my test results and a consultation after 2 months
By Joyce A.
After 6 weeks I am still waiting for a dietician to get back to me on my test results. The data I received is uninterpreted and as it stands now is unusable. There is no actionable content in the report.
By Monica S.
Data report is very detailed but the recommendations on what to do is very weak. There is a consultation for an additional fee which should be included, otherwise the information is futile.
By Anonymous
I was eating a strict, healthy diet. And doing the colon cleanse. Did not see a change in anything whatsoever. Taking the pre and probiotics. Make me extremely tired. So have to take them at night now
By Jayde
The transparency and understanding of what is happening throughout the process is non-existent. Currently at 1 month and i've had to contact twice about what stage of the process I am in. In the beginning I had no idea that it would take +6weeks to get the results back. Hoping to get my results in the next 2 weeks.
By Edward W.
Although I love the Biohm Probiotics, I hate having to use their website to order them. I can’t get through it quickly without other products popping up on my screen urging me to buy them as well. Additionally the chat box is terribly distracting and not easy to blank off my ordering screen. It would not disappear as the customer support person insisted it would. Finally, on the last visit I couldn’t even complete my check-out because my screen went gray when I refused to reply to a “multi-product discount!” I am now looking for a new brand of probiotics so that I don’t have to endure this irritating site again!
By Beverly C.
I am disappointed so far, took way to long, the results lacked any meaningful explanation and they began hounding me with emails to buy products since purchasing the kit. Still waiting to be contacted by them to discuss a action plan.
By Stan B.
Response from BIOHM Health· Aug 16, 2018
Hi Stan, Thanks for the message & I apologize for any confusion or inconvenience. Upon looking into the details of your inquiry below, I can confirm that your Wellness Recommendation was sent to the e-mail address on file, [email protected], on 8/15/18. Did you, by chance, receive this e-mail? Please do not hesitate to reach out to us as [email protected] or (216) 394-0544 Thank you! BIOHM Health
Probiotics were pretty good; company seems more concerned with making money than serving customers. Why do I need to call in to adjust or cancel a subscription? Why no courtesy message prior to a subscription shipping? These things are standard in what is becoming a crowded industry. Biohm's decision not to adhere to these--presumably to capture a few more dollars from customers--is a simple thing but lost them my business.
By dissatisfied