Didn't work use 10 in the house
Didn't work use 10 in the house
By Josh R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
746 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 156 reviews with 1 star · Clear filters
Didn't work use 10 in the house
By Josh R.
Did nothing. The dmell of dead mouse in my Prius is still there. EXTREMELY disappointed.
By Christine M.
This product did not work at all in my car
By Amy R.
Payment went through a week ago...no delivery
By Jane D.
No product ? When do I get it? Shipping and handling takes too long!
By Steven D.
Don’t fall for this. Save your money I promise it’s better to deal with the smell and keep your money than deal with the smell and have them fool you out of your money.
By Rick L.
Response from Biocide Systems· Aug 9, 2022
Dear Customer, We are sorry our product did not work for like it has for many others, however, we do offer a money back guarantee so you do not need to feel "robbed". Please contact our customer service department by phone (877) 792-4624 or email at [email protected], and we will issue you a refund or help you figure out what went wrong. Kind Regards Biocide Systems
We used it to try and eliminate old cigarette odor. Unfortunately we found little if no improvement.
By Joyce
Thought was ordering room shocker but I ordered liquid shocker, wrong thing. Took my return only because within 30 days. Had to pay 25% restocking fee and my return postage only $5.50 and lost $7.15 their shipping fee. I would have liked to exchange didn't have that option. Ended up spending $13.26 on nothing. NEVER AGAIN SHOULD HAVE LOOKED AT RETURN POLICY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
By Mel