Adam and April helped us in booking confirmation
Adam and April helped us in confirmation. They both solved our problem with in 24hrs.
By Abhi V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
394 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Billabook is a travel technology company specializing in hotel bookings worldwide. The company was founded in 2020 by a team with extensive experience in the travel industry. We connect travelers with a wide range of accommodation options through integrations with wholesale suppliers and real-time availability technology, enabling access to competitive hotel rates. Billabook operates with proprietary technology and is a Google Hotels connectivity partner.
Billabook (billabook.com) has 394 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 166 reviews with 5 stars · Clear filters
Adam and April helped us in confirmation. They both solved our problem with in 24hrs.
By Abhi V.
I had issues with my email due to a breach, so I contacted support. Adam resolved the problem immediately, with great courtesy and complete efficiency.
By Galina
I booked for a hotel in Dubai 4 months ago for 2000$. Honestly, I was worried about it cause I have had to pay in advance and of all negative feedbacks and evaluations on Trustpilot, but I was surprised. I get the confirmation of my booking at the same day and the payment receipt two days later also the hotel confirmed my reservation within 24 hours. My experience says top service, everything was like by other trustworthy booking platforms.
By R_FI
Thank you April for checking the booking details for us before going to Paris! Really quick response from April.
By Alan L.
I had a problem making the reservation, and I feared the worst, but after sending an email, the issue was resolved overnight. April took care of everything; she understood the problem very quickly and was very professional. I'm very happy with her.
By Yerko
April was very helpful to manage my booking Fast, professional and kind
By Thamer A.
Top, Service alles geklappt! 2Nächte in Rom gebucht, verstehe die schlechten Bewertungen nicht! Gerne wieder :)
By Vogt E.
I had an excellent experience working with Yulia from Billabook. They were incredibly helpful throughout the entire booking process — always quick to respond and ready with answers to any questions I had. Their efficiency and clear communication made everything run smoothly from start to finish. Thanks to Yulia, the whole experience was seamless and stress-free. Highly recommend!
By WZ