Best value for money 💰💰
Best value for money 💰💰
By Deni
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
394 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Billabook is a travel technology company specializing in hotel bookings worldwide. The company was founded in 2020 by a team with extensive experience in the travel industry. We connect travelers with a wide range of accommodation options through integrations with wholesale suppliers and real-time availability technology, enabling access to competitive hotel rates. Billabook operates with proprietary technology and is a Google Hotels connectivity partner.
Billabook (billabook.com) has 394 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 166 reviews with 5 stars · Clear filters
Best value for money 💰💰
By Deni
Not only did they offer the best price, but when I informed them that the rate on Billabook had dropped, they honored the lower price. Excellent experience!
By Eldor D.
I cancelled my holidays, free refund. Billabook was a little long (30days) but it is ok, they have done a completely refund. Serious service
By Albin M.
Response from Billabook· Feb 8, 2026
Dear Albin, Thank you for your feedback. As confirmed via email, your booking has been successfully canceled and refunded. If you require any further assistance or confirmation, please don’t hesitate to contact us directly.
I had a wonderful experience with BillaBook. I contacted their team regarding a price match for my upcoming stay at the Fairmont El San Juan Hotel in January 2026. Since this trip was a special Christmas gift for my family, I was very hopeful for a positive outcome. The team (especially April) was incredibly helpful, patient, and professional. They honored the price match request and processed the adjustment smoothly. It is so refreshing to see a company that truly stands by its promises and treats its customers with such care and kindness. I am very grateful for their support and highly recommend BillaBook for their transparency and outstanding customer service. Thank you for making our holiday season even more special! BillaBook is a reliable platform with a very responsive support team. They truly honor their price match policy and communicate with genuine care. It’s a company you can trust with your travel plans.
By CherMariia
3 Nächte in Hilton Rio Gebucht, alles wunderbar geklappt 👌🏼👌🏼👌🏼
By M K.
Thanks to the Billabook team, I had an amazing experience. They provided me with the hotel reference promptly, my stay went perfectly, and the rate was much lower than anywhere else I checked. Five stars for both pricing and service!
By אלון צ.
Updated : i booked a hotel @ ile maurice for 1/3 of the price on booking. I was a bit hesitant because it seemed to good to be true... The payment went through, but I did not receive an confirmation, not via the website and neither via email. An hour of so after though, I received an confirmation from billabook. The next day I called the hotel and they confirmed our booking !
By Sabine K.
Adam Is a very competent dude
By Jose Gerardo R.