I never received the vest and all my…
I never received the vest and all my communications went unanswered
By Veronia C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biker Universe is the nation’s #1 online destination for motorcycle clothing and Accessories. We bring you the best quality, service, and the lowest prices possible. We are owned and operated by people that have been in the motorcycle industry for over thirty years, and yes most of us do actually ride (the ones that don’t are passengers).VISIT OUR WEBSITE
BikerUniverse.com (bikeruniverse.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 17 reviews with 1 star · Clear filters
I never received the vest and all my communications went unanswered
By Veronia C.
Disappointed or Customer service would not recommend doing business with people at all. They seem to be a damn scammer ordered a jacket from them use their chart did not fit. Cannot get them to return a phone call or a message to exchange it for the right size do not do business with them
By MICHAEL A.
We here from you too much
By George S.
I got sent the wrong bell. it’s not what i ordered and no one has answered my emails.
By carly J.
Terrible customer service!! Oh and wrong product
By David S.
Very difficult to get in touch or to do a return anything that doesn’t fit!!!!
By Tori B.
Returns! I have emailed twice on the returns filled out return claims called on returns an have not received no information or labels on returns.
By Sue T.
I bought a Vest I love the vest. It was a Little small wanted to exchange it for one size bigger, and your company ghost me. I called email no return customer service is terrible.
By Alfredo R.