BigPlush has incredible products and service!
We ordered on Monday and it was delivered on Tuesday. The product was beautiful and brightened up her whole week. Thank you!
By Hugh
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
370 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized big stuffed animals are our speciality.
bigplush.com (bigplush.com) has 370 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 235 reviews with 5 stars · Clear filters
We ordered on Monday and it was delivered on Tuesday. The product was beautiful and brightened up her whole week. Thank you!
By Hugh
Recommend to all!!
By rebecca M.
this life size bear was exactly what i expected. a full 5 feet and stuffed completely. the custom ribbon is an amazing touch! i highly recommend!
By nicholas
First off I just want to say I bought something relatively cheap already compared to the other stuffed animals on this website. I didn't enter any coupon codes or anything and they automatically took off $5 off of my purchase which was very nice. Additionally, the item shipped extremely fast and was great quality. Also, the stuffed animal I bought was a gift and the customization allowed it to be special for my girlfriend. Overall, really happy with this company
By Customer
it is the owl more beautiful than can exist, it is the best gift I have received. I'm in love with my teddy, I love it, it's beautiful.. Good Job!
By Customer
my girlfriend love it ,,,really nice great gift..good price ,,,fast delivery.i will buy more..thank you
By david G.
Even though there was a major problem this time around. They called over weekend and made things right. Very pleased that thing resolved. At least I can use computer glitch, why I was late on gift. Before I had no reason for snowballen. Thank you Mike
By cynthia A.
Response from bigplush.com· Oct 12, 2014
Hi Cynthia, Thanks for your time on the phone earlier today, as we discussed what exactly happened to cause the issue in your specific case. We really appreciate your understanding with regard to the delay that happened concerning the voice add-on you ordered. As a result of your rightful complaint, as of today - we have temporarily discontinued offering the voice option, and we will make it available again only when all of the issues that caused the delay have been corrected. As we promised, we have refunded you 100%, and - in addition, we are shipping your complete order (INCLUDING the voice add-on) for free, so that you will have it by the end of this coming week. We will follow up to make sure it arrived okay, and that we have done all that is necessary. Thanks again.
Great product, fast shipping, and really great customer service.
By Customer