Monday, November 9, 2026 · Customer reviews of US businesses
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597 reviews
Big Home TaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to being a Premium online software provider, offering the high quality GENUINE and LEGAL licenses you need at unbeatable prices.
Big Home Tax (bighometax.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 196 reviews with 1 star · Clear filters
Turbotax Key is not working but I cannot get a response back from Bighometax. I have emailed and texted them and still do not have a response.
By Angela
Response from Big Home Tax· Dec 3, 2022
Hi Angela, We always send a new license to the customer if it fails. I hope you have also received a new license. Please check email Thank you
Paid my money and downloaded a fake file. Emailed company twice with no response. This is a totally fake company.
By Sandy G.
Received an invalid TurboTax license code. The website claims to have "24/7 LIVE SUPPORT" however, the telephone number provided on the website "has been disconnected" and still have not received a response to my email reply or via the request submitted on the "Contact Us" page.
By Jason B.
They claim on their website that they are an authorized premier reseller of Turbotax. But, 1. they are based in London 2. they are not listed on Turbotax support authorized retailer list 3. the license is only for 1 computer, whereas an authorized copy will run on up to 5. I contacted them and asked about this, but have not receive a reply 4 days later.
By Brian H.
