I had problems with the order page
I had problems with the order page. They were very helpful . Quick response to my problem and were able to fix the problem I was having. Really nice to work with and will order from them again.
By Linda W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
224 reviews
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Biganydeals is listed under Hobbies.
Biganydeals (biganydeals.com) has 224 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 169 reviews with 5 stars · Clear filters
I had problems with the order page. They were very helpful . Quick response to my problem and were able to fix the problem I was having. Really nice to work with and will order from them again.
By Linda W.
Helen Tang has been very helpful. She replies in a timely manner. Great dealing with her.
By Diana
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the packet of diamonds and contacted her. She was very nice about it. I would definitely recommend your company to anyone who likes to do Diamond Art.
By Shri R.
Great site. The price is right and they delivered them in a timely manner
By Dianne L.
They were really amazing. Did not stop until my pkg was found. They worked with me and it was happily resolved.
By Betty M.
I love the beautiful Diamond Painting kits they have to offer. I have ordered many kits and am highly satisfied wIth their products. I had one problem with the website when I wasn't able to complete an order. I contacted Customer Service and they responded in a timely manner. I was able to place the order later that day.
By Susan
I have purchased 9 of these products every one is beautiful. I had an issue with one of my orders and I emailed the company. In 1 day I had a return email and my issue was expedited. My service representative was Helen Tang and she was understanding, pleasant and knowledgeable. It was a pleasure doing business with her and this company. Highly recommend if you are looking for something to unwind and enjoy your finished product. *****
By Lisa D.
I have ordered from this company several times and am completely happy with their prices, quality of products and customer service. They promptly respond to questions/concerns, and when one of the items I ordered was no longer available, they immediately notified me and gave me the option of replacing it with a different item, which I really appreciated. I would definitely recommend them for all of your diamond painting supplies.
By Lynn