Bidfta.comReviews of bidfta.com

The listing was “good condition “ it was a 22” suitcase”. When I picked it up it had one wheel missing and one wheel broken. The mgr stated “that’s hardware and allowable”. They would not refund the product. When a product is not functional, is more more than missing hardware. Bidfta has declined significantly. If you’re bidding, on bid on like new/new condition only.

If it's not marked as new/like new you have no means to get a refund. If you got a blender, you might get 2 blades and a worn out 9 volt battery, your bad luck. Their new policy of allowing customers to preview items, gives others a chance to open the packages and go through the contents. Maybe this is why 90% of the things I have bought recently have things missing.

Definitely was tricked!!!! WHAT THEY ADVERTISE IS NOT WHAT YOU GET. I WON A PALLET THAT WAS NOTHING LIKE THE ADVERTISED PALLET. THERE WAS NOTHING BUT TRASH ON IT. LITERALLY ALL TRASH!!!!! PLEASE BEWARE WHEN BIDDING!!!! THEY ARE NOT HONEST. I ASKED FOR A REFUND FOR MOVING THEIR TRASH AND TOLD ME UNFORTUNATELY, THERE ARE NO RETURNS. EVERYONE BE WISE WHEN BIDDING ON PALLETS, ITS NOT WHAT YOU THINK IT IS. THIS WAS SPRINGDALE LOCATION. (I have picture that I can upload if I’m able too) NEVER AGAIN. WHAT A JOKE!!!

I worked for bidfta, and I was terminated for job abandoning after informing the manager that I had unmitigated circumstances that kept me from coming to work. She was very biased in how she treated her people (Latinos) compared to employees that were not. Daily i went above and beyond my title and worked relentlessly to change the perception of the company.

There are 4 deceptive practices in their business model. I have experienced them all, and will list them all: 1) Condition: They will list something as "New" and then it has a different box and opened, and in some cases slightly damaged. Not affecting the functionality, but DEFINITELY NOT NEW. This ties into the second issue. 2) Pricing: They will list an item for the MSRP. All of the merchandise listed are Amazon returns. Let's say 4 sellers on Amazon has a listing for $32 and one has it for $50. They will claim the MSRP is $50. 3) Bidding: Let's assume the MSRP is actually correct. The bidding fees are structured so that even if you get something 50% off MSRP. When you attach their fees and sales tax, in my case it is 6,75%. That adds up to 31.75% of the total price. So, the Amazon return you purchased at 50% off is actually now 82% the cost of something brand new, with no warranty. In reality, your 50% savings turned into 18% savings. 4) The multipliers on items. If you're new to the site, they will place multipliers on items you bid on. So you can only intend to be bidding a few dollars. With the multipliers, that can become hundreds. You are bidding on multiple lots, and don't realize it. This is intentional. This auction is a glorified garage sale. They do not give refunds, even if you show the item doesn't function. Instead they give you "credits". Once your money is in their "hand" it never returns. Customer service is horrible! This company is predatory. Stay away!!

Do not buy from this place, they list items as new/like new, and have them in a new only site and they won't stand behind it when it is broke

BUYER BEWARE. Bidfta is being deceitful when listing items as "BRAND NEW." They are doing this to increase bids. You think you're bidding on a Brand new item, so you bid more, but you get home & parts are missing. They refuse to refund or provide a replacement or credit. My item should have been classified "AS IS." THIS SHOULD BE ILLEGAL

I have a ton of negative experiences. The latest was purchasing a lot of car parts only to find out they were all core charge returns. Non working used parts sold as new. The warehouse is basically no room and no place to go thru 100 items to inspect before leaving the premise. In order to get a refund I would have to do this. I bought a whole house filter system as new only to find out it was used and no good. Many broken items sold as new (25 garden Hoses) with FAULTY WRITTEN ON EVERY BOX. I had 1 worker called me foul words only because she misunderstood my dilemma and somehow did not want to hear it. Her manager at amelia location was even more unprofessional and using foul language. I complained to corporate. Nothing happened. They still work there today