Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biagrosa is listed under Gaming.
Biagrosa (biagrosa.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 14 reviews with 1 star · Clear filters
Have Messaged again as I’m yet to receive a response. The app won’t work since depositing money. The app (Bingo Rock) remains stuck and keeps requesting a zip code even though I’m in uk and only have postcode. PayPal state that the vendor says I’m using the app and closed the dispute. Please refund my money.
By Eamonn H.
SCAM. I played a game from this company and even managed to get the 40€ required for deposid (I Just put in 20€) I went to checkout but after 1 day it was blocked and my account frozen because of suspect behavior. you can onlay talk to a bot and it wont help. I played a different game from them and there the withdrawel worked and this also with a thrid game from them. I used freecash to get 20€ back for my 20€ deposit and luckily by that i havend made minus but still they owe me this money.
By Peter P.
Scam apps. Will not stop until they are banned from the app stores. They made up some lies about abnormal behavior on my account after I submitted a withdrawal. I deposited $30, I decided to cash out $50, they then canceled by withdrawal and took my money by forfeiting it. There’s no way for me to talk to a live customer service agent and I don’t know if I will be getting a refund for my original $30 deposit. Stay clear!! All the positive feedback is clearly fake and just a bunch of bots. Will be reporting to BBB and FTC There’s no live human I can talk to, just a stupid bot, and when I ask to talk to a customer service agent I get responded with a prewritten response. This is highly illegal. Ran by a bunch of criminals. Quite literally stole my money and I haven’t received any refund. Have reported this app to the Apple Store. Hopefully his app and all the others ran by this fraud company will be taken down.
By Ellie
Arnaque, Je ne peux pas retirer l'argent et je suis accusé de jeu malhonnête sans raison ni preuve.
By SIMO
Scam, when you decide to withraw the money you won, you will get banned and accused for cheating, DONT PLAY ANY OF THEIR GAMES !!
By Smooth O.
I think it’s interesting that you have changed your approach to online gaming and how you clearly state that no money can be won playing your games online. I have a screenshot of the information that you provided stating that no money can be withdrawn from your games, I don’t think many people really read the terms and conditions before playing online games
By Valentina Bella R.
