I ordered a 10 x 13 gray rug
I ordered a 10 x 13 gray rug, I received two 8 x 10 black and white rugs. Tried to get a hold of them to return the rug, no response for a week.l guess i’m stuck with the black-and-white rug.
By jeff W.
Monday, November 9, 2026 · Customer reviews of US businesses
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43 reviews
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At Beverly Rug, we are dedicated to offering our customers a wide selection of unique and stylish rugs that will enhance the look and feel of any space.
Beverlyrug (beverlyrug.net) has 43 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
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I ordered a 10 x 13 gray rug, I received two 8 x 10 black and white rugs. Tried to get a hold of them to return the rug, no response for a week.l guess i’m stuck with the black-and-white rug.
By jeff W.
I received the right outdoor rug, but it is the wrong color. Tried numerous times to contact the company / customer service and absolutely no answer.
By Thomas M.
Rug was pictured a dark brown. When it arrived it was a blonde color. Very disappointed.
By Shereen P.
The rug just did not meet my needs. Wanting to return it but cannot get this company to respond to emails or phone calls. DO NOT DEAL WITH THIS COMPANY.
By Irene
The rugs were terrible. The adhesive on back doesn't stick and then leaves a residue that you have to remove. The runners are not consistently sized. This is a terrible product and a waste of money. Your return policy says they have to be unused to return, so there's that.
By sharon B.
The Rug arrived with rips in the plastic and stains on the rug. It does not appear to have been packaged very well. I have pictures if you would like to see what I am talking about. I expect a full refund, this is ridiculous!
By Jordan
Poor quality Very thin and super light. If I had any idea the runner and stair treads were so cheaply made I would not have wasted the time and money.
By Sue