Fast
Fast, friendly, professional
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Fast, friendly, professional
By Patient
The staff were all very helpful and made the process easy.
By Patient
Quick and easy check in. Prompt vist with the Doctor. No issue to note. Will use them again if necessary.
By Patient
No complaints, nice facilities.
By Patient
Prompt service.
By NH
Service provided and follow up was excellent for Covid test.
By RTorkos
When completing the intake information there should be a place to sit. Being a senior and not feeling well, it was quite a challenge to complete. Also instructions to take pictures of my ID was not clear. Otherwise all was very good!
By Patient
Always a pleasant visit to this location. Everyone is professional and the staff is well organized.
By Patient