Very professional
Very professional. Felt cared for. Very clean environment. Wonderful experience.
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Very professional. Felt cared for. Very clean environment. Wonderful experience.
By Patient
Service and promptness is excellent at every visit we had. Thank You Staff
By Patient
The staff was very pleasant. I went in for a Covid-19 test & was nervous that it was going to hurt. The young lady I had was very comforting & reassured me it was not going to hurt. She compared it to a tickle which humored me diverting my attention off the process. It Worked. Thank you 😊.
By H.J.G
Service was fast all employees were friendly and caring.
By Patient
Very efficient, quickly in and out and very friendly staff!
By Patient
Great service and ease of check in!
By Patient
Got tested for COVID. It was quick and easy to reserve a spot. They were timely, nice, clean, and fast.
By Patient
Very efficient and professional,
By Patient