Fast...Friendly...Caring staff
Fast...Friendly...Caring staff. Thank you!
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Fast...Friendly...Caring staff. Thank you!
By Patient
Really quick service
By Patient
Great customer service
By Patient
I went in for a covid test. With a prescheduled appointment, the wait time was short. I was in and out in 45-60 minutes
By Patient
Very helpful staff and also very knowledgeable. You never have to wait to be seen either
By Patient
Amazing, very helpful, quick, and trustworthy
By Patient
Excellent service: appointments happen on time, facility is clean, spacious and uncrowded. All the staff were professional and courteous. So much better than the Patient First experience.
By Chris F.
I presented with kidney/urinary tract infection symptoms, and the staff confirmed the dx in a timely, professional and freindly manner. Thank you!
By Gregg T.