Great service from beginning to end
Great service from beginning to end. Great staff
By N. A.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Great service from beginning to end. Great staff
By N. A.
The best urgent care I ever received was a Better Med in Mechanicsville. The staff were knowledgable and professional. There was no wait time at all. I was treated wonderfully from the time I arrived to the time I left. For me, there is no other urgent care facility better than Better Med!
By Renada
So thankful to have them in Ashland for our minor medical emergencies. They are always fast always courteous always professional. I had a little accident and they took me in right away and took care of the injury.
By Barbara
Always a good experience. Staff is fast and efficient.
By Patient
You can definitely get a quick appointment, treatment and be on your way.
By Patient
I won’t go anywhere else but better med now good people quick service very helpful head and shoulders above urgent care they make urgent care look Third World
By Jerry Fredericksburg V.
Good experience fast service staff very friendly.
By Patient
I hobbled in suspecting I might have fractured my ankle. I never sat in the waiting room - straight to registration, then to exam room, then to X-Ray. Indeed, I had a fracture, was fitted with a boot, and on my way. I was treated quickly, respectfully, and accurately. Could not ask for more from an urgent care facility.
By Susan