Thanks for the care.
Would have been 5 stars, but was there more than 4 hours.
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Would have been 5 stars, but was there more than 4 hours.
By Patient
Did a walk-in appt. Lady at desk was very friendly. Service was professional and quick. Blood and urine tests came back in normal timeframe on-site.
By Patient
The office was prompt about bringing me in for my COVID-19 test. The process was seamless.
By Emily
Very friendly and accommodating staff! My visit was to obtain a COVID test.
By Patient
Very effecient
By Patient
Good care - but pricey. Not BetterMed's fault necessarily, just the health system in general.
By Patient
Prompt service with short wait times
By Mel
Great service. got me in quick and the employees were great
By Patient