Great service
Great service
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Great service
By Patient
The staff was very friendly and knowledgeable. They were quick to see me and let me know what to expect after my visit.
By Patient
The staff was very professional and knowledgeable. I had a severe hand infection and had a allergic reaction from an antibiotic that had my tongue swell. They took care of me and got me on the right medication to help with everything. Thank you for your service.
By John L.
The quality of care at Better Med is excellent. The physician listens. The treatment has been successful. It is easy to make an appointment, and the time I spend waiting is not that much generally.
By Brenda
Great doctor and kind staff what more could you ask for.
By Patient
Great experience in these horrible times. I came in for a covid test.
By Patient
As always, both the office and the medical staff were patient, unrushed, and helpful.
By Patient
The staff was very professional
By Patient