very good experience
I went for a covid rapid test and the from the time of my arrival until I left was excellent will recommend to anyone.
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
I went for a covid rapid test and the from the time of my arrival until I left was excellent will recommend to anyone.
By Patient
Everyone was so helpful. They answered all my questions. I have been there several times for myself and my children always satisfied.
By Robert M.
Great care! Went there instead of the emergency room.
By Patient
Great service!
By Patient
I had to wait longer than expected with an appointment but once I was taken back things moved smoothly. NP was excellent and this was my second time she has been seen by myself or family member. I gave 5 stars due to her care. That was my first time making an appointment Instead of a walk in so expected not to have to wait to be seen. I was trying to get in and out on a work day
By Patient
I am very happy with Better Meds. Quick, accurate results, and the staff is very friendly and knowledgable.
By Patient
My experience was great. I have been to other urgent cares where I’ve waited an hour to be seen. Not at BetterMed, your staff got me in and out in a timely manner. I really appreciated that.
By Patient
The visit was phenomenal, the staff was great, very kind and accommodating. By far the best urgent care visit we've ever had
By Patient