The staff was very nice
The staff was very nice. The building was very well maintained. We will definitely use Better Med again!
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
The staff was very nice. The building was very well maintained. We will definitely use Better Med again!
By Patient
Quick and efficient 1 day turnaround for covix test. Well done
By Patient
Everyone was very nice dealing with me and I recovered fully. Thanks
By Patient
Very pleased with the following: ease of getting appointment wait time upon arriving fast results of lab tests quality of care follow-up
By Patient
Got my Covid19 test done quickly. The staff was courteous.
By Livia F.
Easy online registration and seen quickly. Everyone was professional and caring. Great follow up on lab results post visit.
By VB09
Had broken ankle. The attention, professional care and personal kindness shown was outstanding.
By Bill W.
Great staff they got me in and out, they were very professional and this was probably the best urgent care experience I’ve ever had.
By Patient