Get in and taken care of
I love the smooth check in. Easy to get in & out. Staff always listens to your symptoms and work to get you a remedy. I feel confident in their talents & training.
By NiseyK
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
I love the smooth check in. Easy to get in & out. Staff always listens to your symptoms and work to get you a remedy. I feel confident in their talents & training.
By NiseyK
They got right to my issues and saw that I got the treatment I needed as quickly as possible.
By Patient
Great staff and the facility is well taken care of.
By Patient
Excellent care. Went for a sprained knee. Like the fact that xrays and everything is done in house.
By Patient
The ladies were very nice and polite. It was a very nice experience. The wait wasn't long. The Dr I gives good advice on your care. The dr there I remember him at John Randolphs ER. He had seen my children when they we're little.
By Stephanie M.
Fast good service !
By Dustin
Very Clean and Fast Service
By Tracy
I had an excellent doctor, they’ve always given me great treatment plan is for my upper respiratory, strep throat infection’s. Would recommend highly
By Cindy C B.