Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Christy Thomas is the most efficient and caring staff person at your facility. She was so empathetic and expedited getting me into a room. Your facility is so lucky to have a dedicated team member!
By PatientMary O.
They where Very Fast & Polite and Clean❤
By Patient
Very responsive, no wait times, personnel were great and very thorough
By Patient
Unable to see my doctoer due to distance and wait time, have used BetterMed Urgent Care for treatment. Quick, in and out without fighting downtown traffic. Best part, they used my insurance also.
By Ken
Bettermed is convenient, clean and friendly staff. Always get in a out in a timely manner.
By Sarah
The staff was friendly and knowledgeable. The doctors and staff took the time to listen and answer all questions.
By JH
They get you too n and out quickly
By Patient
I would recommend Better Med for non-emergency, urgent care. As a matter of fact, I do recommend Better Med to all my friends and family.
By PatientShirley
