We have always had a good experience!
We have always had a good experience. Each time we go, we receive great customer service and the staff is very thorough and asks many questions to get to the right answers. We will continue to visit.
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
We have always had a good experience. Each time we go, we receive great customer service and the staff is very thorough and asks many questions to get to the right answers. We will continue to visit.
By Patient
Everyone was friendly. I got diagnosed quickly and accurately.
By Kim P.
They were kind and timely with seeing me and getting tests ordered and completed. Definitely a good experience, despite the pain that caused me to visit.
By Patient
BetterMed has been excellent experience. I trust them. They are professional and caring.
By Patient
Efficient, thorough, easy— 5 stars
By Patient
Better Med took excellent care of me when I visited them on Feb. 13, 2019.
By Janet R. S.
This visit was very professional and staff were very helpful providing the info I needed on my visit.
By David G.
Everything was great
By Jason