Thank you so much for the great care
Thank you so much for the great care. We were running late and worried, and you were kind and patient. The doctor took extra care and time to be sure my son was fine.
By C's M.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Thank you so much for the great care. We were running late and worried, and you were kind and patient. The doctor took extra care and time to be sure my son was fine.
By C's M.
Everyone was friendly, efficient and professional. I felt well taken care of when I left there. Thank you for all that you guys do.
By Michelle
The doctor was courteous and prompt. He took care of my hand and it has made a great recovery (7stitches).
By Tom W.
Easy access to the facility. Quick processing.
By Patient
Minimal wait times, PA professional, listened to my concerns, treatment appropriate. Will use again if needed.
By Patient
This is one fine oiled machine. No room for error. The service is beyond expectations!
By Patient
The doctor that saw me made a good call by sending me to St. Francis Bon Secours. My throat was swelling quickly so they ended up keeping me overnight. Swelling went down withi iv steroids and antibiotics.
By Patient
Thank you for being so nice.
By Doris H.