Excellent place
Excellent place. Have never had a bad experience there. Very good at diagnosing.
By Mary K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Excellent place. Have never had a bad experience there. Very good at diagnosing.
By Mary K.
Excellent customer service!! Thankx
By GYoung
Efficient and professional.
By Lee D.
I’m a medical provider and go to the BetterMed near me as my doctor doesn’t have same day appointments. I always get great care when I go there and the staff are very nice. The wait is never long and I usually get in to see the provider within 15 minutes.
By Patient
Great service and staff.
By Patient
My experience was awesome. Everyone there was caring and knowledgeable.
By Patient
Staff was A+ from the time I checked in to when I was being seen by the staff in the back. Came in for concussion testing. They asked all of the questions and assessed me thoroughly. Wife suggested I go here instead of Patient First. Better Med was out of the way to get there, but I would make the trip again.
By TruGnt
Fast, professional, courteous. Referral to specialist, not complicated. Hope I don't have to use again but know I will need to at some point in the future. Have recommended Better Med to several friends.
By Judy