Clean,friendly,and quick.
I was seen immediately. Everyone made clear everything they were doing and why things were done. A very clean facility and very thorough. I will definitely use this Ashland facility again.
By Patricia H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
I was seen immediately. Everyone made clear everything they were doing and why things were done. A very clean facility and very thorough. I will definitely use this Ashland facility again.
By Patricia H.
Very fast and great staff. I no longer need Patirnt First.
By Customer
They were very quick and knowledgeable
By Angelika N.
fast service and follow up days later to see how I was doing
By Karen
I really like BetterMed. It is always clean and the staff is friendly. I have always gotten good care there.
By Patient
Clean and modern facilities in a convenient location. The employees were attentive and courteous.
By Patient
Should be called “BestMed”. The doctor and nurses were top notch. No waiting. Everything was explained in detail. They fixed me right up.
By Liz G.
Very helpful with my problem. Friendly.
By Patient