I have been a patient at BetterMeds…
I have been a patient at BetterMeds twice and each time I was treated with kindness and with respect and I did not wait very long I have recommend others to BetterMed Urgent Care.
By Waynenetta S. W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
I have been a patient at BetterMeds twice and each time I was treated with kindness and with respect and I did not wait very long I have recommend others to BetterMed Urgent Care.
By Waynenetta S. W.
Very nice staff and minimal wait!
By Patient
Awesome experience. Little wait time. Office was extremely clean and doctor was so friendly. Listened and had a great bedside manner. Will continue to go back when needed.
By Lisa
The staff was very nice and the dr that was there was very helpful
By Patient
Excellent service & care!
By Tamz
Clean, friendly, fast and knowledgeable!
By TG
First time in. Check in was quick and professional. In and out in 30 minutes or so. Staff member was wiping surfaces down in between patient intake which was nice to see.
By marvin W.
Quick services....Friendly staff.
By Patient Diane F.