The staff was prompt and thourgh
The staff was prompt and thourgh. They were very good at listening to my health concerns.
By Michael J.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
The staff was prompt and thourgh. They were very good at listening to my health concerns.
By Michael J.
Good service nice workers
By Vernon Johnson J.
they are fast and efficient with care
By Patient
Awesome service in and out with the quickness.
By Patient
Each time i or my family visits better med we have no problems. The doctors and staff treat us verey well. Thank you better med.
By Patient
much better than Patient First!
By Patient
I recently visited Better Med for the first time and had a pleasant experience. The staff and medical team were very attentive. My wait time was very minimal from the time I walked into the facility (I visited about mid-morning on a weekday) and the dr assessed my problem and immediately started treatment and sent my meds electronically to my pharmacy and I was on my way home within the hour. I would definitely recommend BetterMed and use them again in the future.
By Tamlin
Always friendly and always quick!
By Patient