Very clean and professional
Very clean and professional. Hardly waited the two times I’ve been. Helped me both times. Highly recommend and will definitely return there if needed.
By JB
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Very clean and professional. Hardly waited the two times I’ve been. Helped me both times. Highly recommend and will definitely return there if needed.
By JB
Always quick and great care.
By Patient
Excellent care! As usual, I was welcomed in a friendly manner. Great teamwork!
By I. S.
They gave my daughter great care and we're very efficient and professional.
By Patient Anne C.
Great bedside manner and very thorough.
By Patient
Clean, quick service.
By GN
great experience / in and out / quality service
By Patient
BetterMed has a courteous staff and never requires a wait. You can schedule an appointment online or just walk in, both of which are easy and convenient. The facility is ALWAYS incredibly clean. I have visited the location nearest me for myself and my two young daughters and each time we are met with friendly and knowledgeable nurses and doctors. I used to frequent Patient First just for convenience (ease of access to the location near me) and when BetterMed opened, I thought let me give them a try. I am so glad I did! We’ve been going ever since. In comparison, BetterMed is so many steps up from our local Patient First! BetterMed provides quality service and it feels like the staff cares about you and your care.
By Michelle G.