Easy Visit
Staff listened well, administered quickly, and treated with success.
By Henry
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Staff listened well, administered quickly, and treated with success.
By Henry
Every time I have gone to Better Msd for a Medical issue, they have been very professional and thorough in there diagnosis and treatment Staff is excellent in diagnosis and patient comfort.
By Frankin M.
I've used Better Med 3 times now, and have been happy with every visit. I've never had to wait in the waiting room to be called back. I walked in and was greeted instantly by friendly registration staff. Once registration was completed, I was taken back to a room and was seen within 5 minutes. I've been there for sinus infections to stitches and have received excellent care in every situation. The best part is, it's SO much cheaper than an ER visit and nowhere near the wait! I'll definitely go back.
By A satisfied P.
Seriously I have the best experience there! Anytime I have to be seen by a doctor, BetterMed is always my first pick!
By Noelle E.
Quick, friendly, knowledgeable
By Patient L.
Just very pleased with everything from wait time to dr seeing you !!!
By Patient
Fast service. Thorough diagnosis.....
By Edward C.
I was surprised when I walked in as I did not feel like I was in a doctor's office. It was welcoming, there was practically no wait time, and the receptionist was wonderfully kind while I was filling out my paperwork and explaining why I was there. The doctor listened to everything I had to say and did not dismiss any of my concerns. He saw my symptoms for what they were and provided me with a treatment plan that made sense to my needs. I had a wonderful experience and I will not hesitate to return to BetterMed when I need to make another urgent care visit.
By Patient