Great service
Great service
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Great service
By Patient
I was in from Chicago on vacation.The service my wife received was excellent.
By Philip Z.
We like BetterMed because they get us in and out quickly. The reason for only 4 stars is because they don't accept CareCredit nor the medicaid insurance. Other than that I like it there. Maybe in the future BetterMed will consider these options.
By D.Lucy
In & out quickly...BUT... I felt like the provider I saw was belittling me for waiting to come in 3 days after my symptoms started. I explained to him that I had been at work and it was my only day off for the week. I was unable to get to an appointment at my PCP so I chose to come to urgent care. I felt like the provider didn't care.
By Patient
I have only used Better Med twice. Both times we were seen quickly. They took care of the problem with only one visit. They are a little expensive, but you are paying for the convenience.
By Laura
Needs were met. All staff was very courteous. Would recommend to others.
By Patient
Good people, quick service.
By Patient