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Quick, friendly, efficient
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Quick, friendly, efficient
By Patient
They are awesome 💜
By Monica B.
I have been here 2xs. Always fast and efficient but never feel like you're on a time limit. They make sure all concerns are addressed and that you fully understand what you're being told. Everyone so far has been courteous and great connection to the patient. Positive energy
By Patient
My dr. Was great!
By PATRICE C.
Great bedside manor.
By Patient
Clean, well organized and friendly staff
By Patient
Unfriendly staff From the front office, to the doctor to your business office terrible terrible terrible service especially in your business office. I was on a budget plan I called the young lady had to leave a message call me back she didn’t introduce her self to call me back five days later it was nasty I will never use your facility again
By Patient
I always have a great experience here from the receptionist to the staff In yeh back!
By Patient