Great experience!
Fast, friendly and knowledgeable. I will definitely go there again. It was a great experience!
By Heather
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Fast, friendly and knowledgeable. I will definitely go there again. It was a great experience!
By Heather
Quick, efficient, clean, professional
By Patient
Really appreciate the care we always received!
By Patient
Quick, clean and understanding about medical concerns.
By Patient
Very efficient, quick and was in and out in no time. Very pleased. Thank you.
By Patient
Didn’t wait long. Everyone was really nice
By Patient
My first visit was excellent and when I had to return weeks later, I was happy to learn that Practitioner Cochran was on duty. He and Nurse Shelby were exceptional, professional, caring and compassionate!!! I was seen and discharged quickly with appropriate follow-up and medication. I would not hesitate to use BetterMed again and recommend their services to others. Thank you for being in our Ashland community!!
By Miller W.
Awesome staff. Great customer service. Thorough and to the point. Wonderful experience. I recommend BetterMed.
By Patient