I highly recommend BetterMed Urgent Care!
No waiting ~ Friendly staff, nurses and doctor ~ One of the easiest medical appointments I've ever had!
By P. K.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
No waiting ~ Friendly staff, nurses and doctor ~ One of the easiest medical appointments I've ever had!
By P. K.
Light dimers in the examine room.
By Patient
Excellent service. Quick to get you back.
By Patient
The reception staff was polite and attentive, while the physicians were respectful and knowledgable. My entire visit was conducted in a quick manner, but wasn't rushed. My was diagnosed was reviled in less then 30 minutes and my entire visit was under an hour.
By Patient
The staff was very friendly, caring and informative. The place was very clean. I liked the way they moved so quickly with me. Once they did the blood work, (which did not take long) they had answers for me pertaining to why I was there. They are all so friendly and professional. I would difanantly go to that location again.
By Sandra H.
Had a great experience at BetterMed in Ashland. Didn't take long to get me to the back, the doc was straightforward and took care of me, and the cost was always upfront and reasonable. I came here initially based on the recommendation of a family member and a coworker, and I too will recommend this urgent care.
By Adam
Excellent care and attention. Spot-on diagnosis and treatment!
By Caroline
Professional and caring Service
By Janet