Great
Easy checkin, comfortable waiting area, nice staff, easy payment options. Only thing I would have liked was a printout on how to care of wounds at home.
By Stitches
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Easy checkin, comfortable waiting area, nice staff, easy payment options. Only thing I would have liked was a printout on how to care of wounds at home.
By Stitches
need improment to make it fast urgent meas urgent
By Patient
The care received was above expectations. The only weakness was the billing. I couldn't get the claim reimbursed from my FSA because I didn't get a detailed bill.
By Mike
Great service and quickly seen.
By Tammy M. W.
Everything is usually pretty good. Just do not like that they want a cc on file.
By Patient
Wait was short (much shorter than my actual doctor has been) although I was there on a weekday morning. The facility is very nice and clean. The only reason I did not give 5 stars is that the doctor made a conclusion that felt half-hearted after what felt like only a "quick skim" of my issue.
By Patient
Great care, see you fast. Nurses were nice. Front desk folks could be friendlier.
By Patient
Exceptional medical care. No long wait time, friendly staff and a Nurse Practitioner who was on the ball. Recognized immediately what my problem was. I had been told twice before by my Drs medical facility that it was just allergies. No be one reads s chart anymore but this NP did. Gone are the days where your MD knows you, your medical history an how to treat you. I drove 60 miles be when my own facility couldn't see me and would gladly do drive it again. Only 4 stars, however, for expense of visit. Thanks for your on-the-ball care!
By Nancy