Covid 19 Test
They were fast. Courteous. Seem to know what they were doing
By Pamela
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
They were fast. Courteous. Seem to know what they were doing
By Pamela
The experience was fast and easy!
By Patient
Great service!
By Patient
Fast service and friendly stagf
By Patient
This location is very clean, welcoming and organized. It feels and looks like an upscale private practice. The waiting area is huge and allows social distancing. The receptionists are extremely warm and professional and they talk you through the process without making you feel like a burden. Though the attending did not examine me or address what I was there for (my sinuses), she gave me good advice for what I told her I thought it was.
By Patient
Care and timing after getting in was terrific. I waited awhile in the parking lot which was a little nerve wracking since I had an appointment. Didn't feel well so not real patient on the 40 minute wait to be seen.
By Patient
Everyone was kind and courteous. I would recommend going.
By Patient
I had trouble finding it, because I was given not great directions, then waited a long time, but when I finally got in everyone was great and even fulfilled a request I had, so it was a good visit.
By Lyn