Very helpful and quick service.
Very helpful and quick service.
By Patient
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Very helpful and quick service.
By Patient
Good doctors
By Patient
I was taken care of very well. Everyone was very kind. Definitely recommend going here.
By Patient
Great experience. Didn’t have to go wait real long, very clean facility, nice staff and everything went well.
By Patient
Great alternative to the ED when your PCP is closed or over booked! Waiting room is spacious and clean, important if you don't want to leave with illnesses you didn't come in with! Wait time was reasonable. Doctors and other staff were kind and professional.
By Michelle
Fast efficient service. Thank you.
By JanePatient
It's like KidMed for parents! I love these people and will never go to Patient First again! They actually care and, if wait times are long, they are upfront and honest. I have been here a few times, the staff and doctors are great. The best urgent care facility in our area for sure!
By Katie
I have had excellent treatment at the Broad Street BetterMed Urgent Care. The staff remembers me (and I haven't been there that often!), makes me feel taken care of and helps me get well.
By Susanne D.