No long waits
No long waits, great care and polite staff!
By Clyde C.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
No long waits, great care and polite staff!
By Clyde C.
I was seen right away. Staff was pleasant and helpful. I will definitely use them again when needed.
By Lisa
they made sure that i was in to be seen rightaway. I have gone there several times and every time i visit i am always seen right away. people are always nice. easy to talk with the everyone very professional and polite.
By LRogers
Friendly and competent.
By Patient
I greatly appreciate walking into what feels like a modern living room that is clean as well as masks, hand sanitizer etc. I also appreciate being taken straight back to a room and being attended to right away. I have only had positive experiences at Better Med and I have visited both the Ashland location and the Short Pump! Well done!
By Busy therapist who values relational E.
This is the absolute best Urgent Care Center you will ever go to! I could not recommend it any more highly. And they are clean, efficient knowledgeable, and caring. My favorite place aside from my primary care physician!
By Pastor
Excellent care and very efficient, hardly any wait time.
By Patient
Great overall experience
By SD