We had a great experience at BetterMed!
We had a great experience at BetterMed!
By Courtney
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
We had a great experience at BetterMed!
By Courtney
The Better Med that I dealt with gave me superior service. I needed a COVID PCR test within 72 hours of my flight to Turkey and they were able to do this easily for me. Everyone was pleasant and carried out their job efficiently. I give this branch in Chester a five star rating!
By Louise S.
Very fast and reliable
By Patient
Quick and easy covid testing
By Patient
BetterMed has proven to be extremely helpful to our family. The location is convenient, we have never had a wait, and the online check-in capability is outstanding. The providers we have had at BetterMed have always been warm, empathetic, and professional. No long waits in the room. Providers are knowledgeable, down-to-earth, and spend time with you, happy to explain things fully and answer questions. Can’t say enough good about these folks. Urgent care done right!
By Patient
The staff was very professional and friendly The rooms were very clean I like the fact that they cleaned right after we left and they were not overwhelmed with patients like other Urgent care places
By Patient
Great service. In and out quickly. Very professional.
By Ernest
Very nice place. I was in and out - just what everyone wants!
By Patient