This was a great experience
This was a great experience. Short wait, excellent care! This will be my go-to from now on!
By John B.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
This was a great experience. Short wait, excellent care! This will be my go-to from now on!
By John B.
Enjoy service. Staff go above expectations.
By Patient
great customer service, fast results
By Patient
Quick, friendly, and accurate!!
By Patient
Every time I visited I was well taken care of by a fine group of professionals
By Patient
I went for some type of bug bite I was having a reaction to. I was in and out w/in 40 mins. Service was outstanding, I didn’t have to wait to get registered and barely sat in the waiting room before I was called in. I also didn’t wait for the PA to come in m, she was super nice! For having to go to an Urgent Care it was a great experience and I’ll only go here in the future.
By Meg
My doctor was attentive, patient, and had awesome bedside manner. Explained everything he was going to do, everything I needed to do, and gave clear instructions for follow-up. I would definitely go here again though I hope I won't ever need urgent care again.
By DLG
Quick courteous friendly Environment!
By E. M.