Awesome Staff
The staff was very kind, knowledgeable and efficient. I have needed Better Med a few times and on a scale of 1 to 10 in my opinion they are a 10.
By Mary E.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
The staff was very kind, knowledgeable and efficient. I have needed Better Med a few times and on a scale of 1 to 10 in my opinion they are a 10.
By Mary E.
The staff was friendly, courteous and seemed to care about their patients. I will definitely return if needed in the future. I will also recommend to friends and colleagues.
By Rebecca
Fast service. I was in and out of there quickly I liked the honesty in the care provider that an xray probably wouldn't benefit much..it was probably just a muscle strain that I had. Only bad thing was it was really hot in the examination room and I thought I was going to pass out from it being so hot!
By Patient
I am always satisfied with the service at BetterMed.
By Patricia M.
The intake was fast. The nursing staff was courteous and helpful. And the physician took the time to really explain my treatment options. I would definitely use them again
By Patient
Love it ! Great care taken with patients in a timely manner.
By Patien David W.
My experience with BetterMed was excellent. It seems that them do every thing right. You are taken to a room soon after you get there. The waiting is not bad. The Nurse Practitioner even called me to let me know that my culture was clear. I would recommend BeterMed to anyone.
By Linda C.
Better Med Urgent Care did a outstanding job the evening that I had a dog bite (hit by friendly fire). Care was the best as well as explaining needed follow up care.
By Ken B.