Your staff took great care of me
Your staff took great care of me! They had everything I needed. I was in and out in less than an hour. Included X-ray having it read and a brace!
By Susan
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Your staff took great care of me! They had everything I needed. I was in and out in less than an hour. Included X-ray having it read and a brace!
By Susan
As always, this establishment is efficient, effective, and most of all clean. I did not have to wait, staff friendly, PA diagnosed me quickly, gave me prescribed medicines, and sent me on my way. I honestly believe this is how urgent care is supposed to operate.
By Patient
Always have had a great experience with Better Med.
By Tommy
Very friendly, fast, and the correct diagnosis along with great treatment advice.
By Jabari B.
I received excellent care for an elbow injury that had to be referred to a specialist. They found me a specialist in a clinic setting that was able to take me the next day. I was completely healed within a month.
By PBA
My visit was a quick, informative, & in a very clean Room. Meds were prescribed & called in for me which is correcting my condition I had/have...I was spoken to in a very nice manner of which was explained in a way I could totally understand! Thx You Better Med!!! ✅
By Sandy D.
Love everything about this place. Nice people and service, plus very fast.
By Celia
Always great care in a clean facility
By Patient