The only reason it's not 5 stars is the cost.
The only reason it's not 5 stars is the cost. Otherwise, this is a fantastic service. So much better than Patient First.
By Mark
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
The only reason it's not 5 stars is the cost. Otherwise, this is a fantastic service. So much better than Patient First.
By Mark
Medical and check- in was great. The charge of $75 for three pills was ridiculous - disappointed. Nice operation- only one rotten apple!
By William T.
The wasn’t a long wait time staff was courteous and very prompt and professional the best part for me was the facility was very clean I didn’t feel like I was going to get sicker just sitting in the waiting room.
By Patient
Reasonable cost. Medical staff informative.
By Brian N.
I know what meds I need when I have a respiratory infection. They listened to me and gave me the regime normally prescribed to me by my primary care Dr.
By Patient
Great visit with Better Med.
By Katharine G.
Great service.
By Patient
Very prfessional and caring..
By Patient