Got in and out.....fast
Got in and out.....fast
By R D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Got in and out.....fast
By R D.
Excellent service and care!
By Patient
Tried to give me a vision test when I came in for pink eye... results not very accurate. Nice people though. Doc had to go back and forth between three patients, so there was a lot of waiting after being admitted.
By Patient X.
The staff was efficient friendly and helpful. The doctor or practitioner was very professional and quite helpful. I had severe pain from an episode of shingles which lasted several weeks. The medication offered was very helpful. It would have been nice to have received a prescription to help a little better with the pain. I understand doctors are reluctant these days.
By Guy
We've used BetterMed multiple times for different problems. Always recommend them to family and friends. Haven't had a bad experience yet.
By AJ N.
The visit felt slightly rushed, but I was treated in a respectful, efficient manner.
By Patient
The doctors and nurses were very efficient and knowledgeable. Everyone was very helpful. I was seen without a long wait!
By Sharon
Even though I had a fever for 4 days with congestion I was not given a antibiotic. I called back 2 days later and was given one. Staff was very nice.
By Patient