Prices are insane
Prices are insane
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Prices are insane
By Patient
They refused to see me because I did not place a credit card on file. Good thing, doctors office was less expensive.
By R P.
Was rushed through. Didn’t listen to my symptoms. Did not strep or flu test. Ended up at different urgent care 2 days later with the flu. Very disappointed.
By Patient
Not good. Very expensive.
By Patient
They now force you to do everything electronically and save your card to pay balance to pay bill. Last time I ever go here.
By Patient
I was prescribed a black-box medication that had caused painful side effects and no one warned me about it. It is upsetting that such harsh medication was not fully explained to me.
By Patient
I saw not a Dr though promised one. End of story.
By Patient
I went there for a cough and headache. Also I puked that morning so it concerned me. So I went to the ER that day and they literally told me to go home and sleep it off. No meds no directions on how to stop puking. So later in the week I went again and they gave me medicine that time but the girl i dont know what her deal was but she said that I'm over exaggeration and my symptoms dont make any sense. However I already knew they didnt make since and that's why I went the first time. She was the most rudest disrespectful person I have ever encountered in a hospital. Also I know nurses arnt suppose to act like a brat [not trying to be rude]. My grandma is one.
By Patient