Excellent service
Excellent service. Smart, bright, educated doctor. Prince George/Colonial Heights location.
By Margaret S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Excellent service. Smart, bright, educated doctor. Prince George/Colonial Heights location.
By Margaret S.
The NP was great! This was my first visit to BetterMed and was seen very quickly.
By Patient
I fell and broke my elbow and sprained my wrist and hand. The BetterMed staff was proficient and personable, and the facility was first class. I received good clear home care instructions until I later saw an orthopedic who confirmed the BetterMed diagnosis.
By Patient
The operating hours are very convenient. So when, I can’t get into my regular doctor’s office BetterMed is available to help me maintain my health on my schedule.
By Patient
Excellent service, could not be happier with my visit. You so much for all the help you gave me.
By Lorene
Excellent service, fast and very polite , I will definitely use them again .. !!!
By Patient
Wonderful staff. Speedy admittance.
By Stephanie H.
As one professional to others I received EXCELLENT, FRIENDLY, PROFESSIONAL AND PROMPT SERVICE IN AN EXCEPTIONAL CLEAN ENVIRONMENT. THANK YOU
By Patient JACQUELINE W.