Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Don’t like the idea of having my credit card on file. There has to be another way than having a person credit card on file to charge a patient. Send out a statement to the individual meaning to request payment.
By Patient Richard S.
I love how quickly I am seen. No, waiting for hours! They are fast and friendly.
By Patient
Checking in can be an issue. Especially when you have to do it on the touchpad that can carry loads of germs. There’s nothing there to wipe it off and it should be
By Patient
Service was great. Don't like that I'm required to have credit card on file.
By Patient
I like the ease of seeing a competent Doctor right away without an appointment. Thank you, Better Med!
By Patient
Better Meds was very convenient and fast service
By Unknown
They were quick and thorough.
By Patient
BetterMed is fast, efficient and I’m so thankful they have opened an office in Chester, VA now. So much more convenient. The doctors are always thorough and there when I don’t have to take time off from work.
By Elizabeth
