Great service.
Great service.
By Patient
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Great service.
By Patient
went for a covid test, was greeted by a nice young lady by the name of Melissa who helped me check in and made me feel more relaxed for the test she made me laugh and just feel welcomed! The gentleman that did my swab was very nice as well i believe his name was Terrel. I highly recommend this establishment.
By Megan H.
It was easy process to reserve my Covid-19 test appointment and receive the results in a timely manner.
By Patient
Always a pleasant experience at Better Med Ashland. Checkin is quick and doctor is very thorough.
By Better Med P.
Twice in the past two months I found myself needing emergency care on a weekend. Since my doctor wouldn't open until Monday morning, I was glad that I remembered Better Care was open to help. Twice, I've needed xrays,once on my foot and the second on my wrist. I was quickly taken care of by dedicated staff and was able to go home, confident that my care was as thorough and professional as it would have been by my regular physician.
By Marie
Having seen a Doctor who had no sympathy for me when I fell following his instructions, BetterMed was a joy with which to deal. The Doctor who saw me checked me over and had me be given x-rays for any possible breaks. It was found that I had a sprain in my right foot area. It took about two weeks for it to heal. The fact that it was a sprain was a great relief. I will never go back to the indifferent Doctor.
By Kathleen P.
Service waa fast and good, all personnel were curious, informative a d very compassionate. Medical personnel listened And explainable everything clearly.
By Ed S.
My sinus infection and neuralgia were dealt with quickly and my pain subsided in about ten hours after I had pain for weeks. I should have come by sooner.
By Patient